WHITE PAPERS
White Papers are short documents used to describe a procedure or installation steps that may be somewhare confusing or technical in nature.  A White Paper provides more information about the topic than would be included with a general user's guide. 
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TRAINING TUTORIALS
Training Tutorials are Flash® video clips lasting 1 to 10 minutes.   These are used to provide audio & visual presentation on a process that would be more readily understood via a demonstration.
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